| Check-in process | 4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.7 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.7 / 5 |
Lovely Villa with a nice view
The bed mattress was very hard (firm)
(46482480)
Hotel tastefully decorated, quiet, excellent and corteuous staff
Reservation sheet through web site did not mention the hotel phone number. I wanted to call and inform the hotel that we were arriving late, but I couldn't.
Exit into the main road very dangerous: no visibility of the road. Only foggy mirrors (due to bad weather)did not allow visibility of coming cars.
(99873464)
(3304374357)
(3304217362)
We were very impressed with the facility and its grounds and with the staff, who always went out of their way to make sure that our stay was comfortable and enjoyable. This is a beautiful intimate hotel in a beautiful setting. The staff is committed to making sure that guests enjoy their stay.
(3304278807)
Recently opened in April 2005, the family running this hotel are striving very hard to provide an excellent service in their beautiful hotel set in lovely grounds. They are definately succeeding and I would recommend this hotel to anyone. .
There are no areas I would fault with this hotel but visitors really need a car as it is a few miles out of town in a very rural area.
Overall: We had a super 4 night stay and if we return to Lucca in the future this is where we will stay again. The rooms were quiet and furnished to a very high standard. The restaurant was superb and on our first night when we arrived when it was fully booked, the owner booked us into a good restaurant only 5 minutes walk away. They really couldn't have done more over our stay to make it more pleasant. This hotel is a gem. (2599256)
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