| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room |  3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.8 / 5 |
2.3 / 5
[Southampton, GB]
on 22/11/2009
(Mature couple)
(108113907)
3.6 / 5
Anonymous
on 12/11/2009
(Mature couple)
Staff were very friendly and helpful. Food was good. Hotel was comfortable.
Hotel was very worn out and cover on bed was torn. Shower curtain was dirty.
Overall: We were made very welcome. It was an easy and comfortable hotel to be in. We enjoyed our stay. (108478925)
3.7 / 5
Anonymous
on 03/11/2009
(Solo leisure traveller)
Limited restaurant availability in the evenings
Overall: Perfectly functional, but not relaxing (108835809)
4.7 / 5
Judith [North Grafton, US]
on 27/10/2009
(Mature couple)
Excellelent location and proximity to train and bus depot made it easy to visit family in Ramsey. Breakfast was also excellent. Room was spacious and bed was super comfy.
Room overlooked courtyard where people smoked and drank, but we slept through the noise. Also the place was being painted and decorated during our stay, which caused minor inconvenience in the lobby and the smell of paint, but it did not affect the room.
Overall: We would definitely consider returning and would recommened it to others. (108815698)
2.1 / 5
Anonymous
on 26/10/2009
(Mature couple)
The staff were helpful and courteous. The dining room for breakfast was very good but no other meals taken.
Unfortunately a major hotel refurbishment was in progress meaning that the bar and main foyer often resembled a building site and main doors wide open. The room on the third floor had no central heating and was in poor repair.
Overall: The difficulties of the refurb work and no central heating were somewhat compensated by the helpful staff and the historic charm of the Inn. (108772200)
2.1 / 5
David [Cleethorpes, GB]
on 10/10/2009
(Solo leisure traveller)
staff very active & always ready to help
room was very tired & in need of a big revamp with decor & shower / bathroom
Overall: if i had walked in off the street to book a room i would have walked back out, to expensive for quality of room. (108293551)
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