| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.8 / 5 |
3.1 / 5
Philip [Ovington, GB]
on 08/09/2008
(Family with older children)
We have stayed here before. The hotel has remained consistent with my comments below, as have the staff: Room was a little 70's Decor but in good repair and certainly better than the cheap chains. Restaurant food is always very good and reasonably priced.
One sheet was stained. We had to assume it was clean as it was by this time 1am. Attitude of the staff especially the restaurant staff sucked. Rude and grumpy as usual.... need I say more!!!!
Overall: We would return if only for the restaurant and its half way position from our home in the South. Room was adequate too. Just the staff are a problem. (107240570)
2.7 / 5
Christian [Byfleet, GB]
on 20/08/2008
(Mature couple)
Very convenient from the motorway exit. Restaurant very good.
The bedroom was at the end of a dark corridor, not made much better went lit. The room was next to the emergency/fire exit which stated that the door was "alarmed" if opened. The door was wide open !!
Overall: The hotel is easily found and close to the motorway exit, good basic room plus has a supermarket filling station a minute or two from the hotel. Good retaurant but could/can be expensive. Walk to the town centre isn't attractive or too close - 15/20minutes (107284843)
4.1 / 5
Alun [North Shields, GB]
on 25/07/2007
(Young couple)
Good food, secure parking, quiet, good value
Tennis court unuseable, pool table worn
Overall: This is a comfortable hotel, nice rooms, although compact. We stayed for a couple of days and enjoyed our time. Restaurant of a better standard than I expected, great food and wine, but not as cheap as the accomodation! Swimming pool near bar and well sheltered from nearby road. Lots of nationalities staying there. Hotel is part of Balladins chain, big sign on roof of hotel, helpful for directions! Underground carpark if required. (99680099)
4.0 / 5
David [Lincoln, GB]
on 23/04/2007
(Group of adult friends)
Clean
Overall: Very Good (99022053)
4.0 / 5
Anonymous
on 08/01/2007
(Family with older children)
Comfortable, not far from motorway, good restaurant
(99228442)
3.6 / 5
Trevor [DEAL, United Kingdom;GB]
on 31/08/2006
(Family with young children)
The price is good and the hotel is clean and staff friendly.
Rooms are small and some in need of redecoration. The restaraunt is expensive but the food was good although very slow service.
Overall: One of the reasons we booked the hotel was to use the pool but we didn't have the time. As we arrived reasonably late we ate in the hotel the first night and although the food was excellent you didn't get large amounts and it was expensive especially the wine and alcohol. The service was very slow. I would recomend eating in the village which has some good bar type foods and is a 15 minute walk. (3305012073)
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