| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
3.1 / 5
Peter [Wallsend, GB]
on 04/11/2009
(Solo business traveller)
convenient for the station
creaky floors and lacking hot water
Overall: need breakfast to be earlier if using as a rail stop over. (108161862)
4.1 / 5
Paul [Halstead, GB]
on 03/11/2009
(Solo business traveller)
(108290013)
2.4 / 5
Susan [Faringdon, GB]
on 26/10/2009
(Solo business traveller)
Dining staff - prompt service
The bed was made up for summer with only a sheet on i had to put the blanket on it. Two lights did not work in the bathroom.
Overall: It served a purpose. My main complaint was that i was cold due to insufficient bedding. It is Autumn and derbyshire one expects a few blankets or a quilt (108466436)
3.6 / 5
vittorio [chesterfield, GB]
on 20/10/2009
(Solo business traveller)
Professional Welcome but we'd waited so long to get inside the room in reception.
I was told that the room which he was given was not the best. I rec'd a call when my client arrived because my card was needed to check in! He was unable to check in withour me, this was very poor and does no reflect the imagine I was looking for.
Overall: For what we paid it was satisfactory. (108564445)
4.4 / 5
[Sampford Moor, GB]
on 20/10/2009
(Solo leisure traveller)
Efficient check in/out. Room very clean and tidy. Car park near. Good price. Furniture of good standard.
Hot tap very loose on bath.
Overall: Very pleased. Overall, a pleasant stay. Good value. (108977025)
4.1 / 5
Linda [Canvey Island,Essex, GB]
on 23/09/2009
(Mature couple)
maid service very clean, Breakfast very filling and enjoyable and staff very helpful.
The only bad points were the stairs,the elevator was very clostafobic.
Overall: had a nice time would stay at your hotel again. (108996601)
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