| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
4.9 / 5
CARMEL [BELFAST, GB]
on 25/08/2008
(Group of adult friends)
Excellent accomodation, we stayed in the villas, obviously newly built, in the grounds of the hotel.Spa facilities very good and available for guests free. Breakfast ncluded was an excellent bonus. Staff friendly and very helpful
Gym facilities would have been nice
Overall: Lovely holiday, excellent location and would highly recommend. Accomodation excellent, beautiful walks and scenery. (108097706)
4.0 / 5
Anonymous
on 02/11/2006
(Young couple)
(3305211166)
3.4 / 5
Michael [Lisselton, Ireland;IE]
on 23/10/2006
(Young couple)
The grounds of the hotel were amazing, the peace and quite was wonderful.
Felt the hotel was tired and definitely needs a facelift was suprised it still carries a four star rating. The carpet in the foyer has obviously become wet at some point in the past and there was a foul odour from it. We were unable to use the bar or the restaurant as my husband suffers from bad sinus at the damp musty smell really effected this.
Overall: As this hotel is in the process of changing hands I hope that the new owners will give it the attention it requires. Its such a pity it has been let go to the extent it has. (3305094034)
3.3 / 5
Anonymous
on 03/07/2006
(Young couple)
The grounds of the hotel were amazing and the views stunning. Our room was clean and comfortable and better than we had hoped.
No air conditioning in the room, my husband found it very warm.
Overall: Whenever my husband and myself stay in a hotel we feel we have little impact as we do our own thing usually and just get on with our holiday. The only complaint I would have was the initial non-helpfulness of the older staff, whether this was personal as we were a younger couple or not I do not know. Otherwise, the hotel was clean and comfortable and the view out of our bedroom window was something to behold. (3304851109)
4.7 / 5
MARC [MANHATTAN BEACH, United States;US]
on 27/06/2006
(Mature couple)
The grounds were fabulous. The highlight was our hike with Kevin. He was extrordinary and a great asset to the hotel. We will return for many reasons but the main reason is to hike again with Kevin.I hope the hotel does not change with new owners.
The room was small but everything else made up for it
(3304385388)
4.0 / 5
Anonymous
on 04/06/2006
(Mature couple)
Lovely large room and large window.
Nothing
Overall: A very comfortable hotel in a really beautiful situation. We wished we were staying longer to explore the surroundings, leisure centre etc. (3304495380)
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