| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.9 / 5
Derek [Banstead, GB]
on 30/09/2009
(Group of work colleagues)
Ease of booking
Weather not great Hotels always expensive for festival weekend
Overall: A good weekend (107426063)
4.0 / 5
Anonymous
on 13/08/2008
(Group of work colleagues)
The hotel is very well situated in the city. The staff was very accomodating.
The reservation was miscommunicated and we were given 2 double rooms, not 2 twins, as reserved. The staff corrected the error.
Overall: The hotel was modern and convenient. (97246121)
5.0 / 5
Anonymous
on 17/07/2007
(Solo business traveller)
(97860207)
4.9 / 5
Lee [Norwich, United Kingdom;GB]
on 18/01/2007
(Mature couple)
The accommodation was spacious, well presented and very comfortable. The room was well equipped.
Nothing
Overall: We were made to feel welcome as soon as we arrived at the hotel and throughout our stay the staff were friendly and helpful. The facilities were very impressive and we took advantage of the jacuzzi, steam room and restaurant. The food was of an extremely high standard both in the main restaurant and breakfast restaurant. The location of the hotel was convenient being just a few hundred meters from the city centre, and walking distance of the bus and train station. (99448787)
4.4 / 5
Anonymous
on 07/01/2007
(Young couple)
Overall: We got a great deal. The hotel is lovely inside. (99952584)
4.6 / 5
Paul [Belfast, United Kingdom;GB]
on 13/12/2006
(Family with older children)
excellent restaurant, the standard of the rooms for the price was also excellent, safe and efficient parking
some of the staff spoke poor English
(99644568)
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