| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  4.3 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Beverley [icklingham, GB]
on 16/06/2009
(Group of work colleagues)
very clean - lovely staff - location - and parking
hairdryer not very good. more pillows
(107357215)
4.0 / 5
Anonymous
on 04/11/2008
(Young couple)
(107898602)
4.9 / 5
Clive [Newport, GB]
on 27/12/2007
(Family with older children)
Room was small but functional. Facilities were modern and practical and appropriate for a short stay.
One lift was out of action which led to a short wait for the remaining lift in the busy post breakfast period.
Overall: The staff were friendly, the room basic but adequate for our purpose. The hotel was modern and clean. We would definitely use again if attending Olympia or Earls Court. Our only gripe is a small one concerning the quality of the fruit juice; which let down an otherwise excellent continental breakfast. The juice had very little taste and tasted as though it had been made of a poor quality powder as opposed to freshly squeezed fruit. At very small cost this could be improved!! (97994304)
4.0 / 5
Anonymous
on 13/12/2007
(Mature couple)
The hotel was clean and comfortable, and provided everything required as a base for a short stay in London.
(97718277)
3.3 / 5
S [Sedbergh, GB]
on 05/12/2007
(Other)
good quality fixtures and a good location
poor quality breakfast and not enough tables for the number of guests
(97230889)
1.0 / 5
Claire [Salisbury, GB]
on 06/11/2007
(Group of work colleagues)
Overall: rubbish. overbooked our room and let us completelty down and then gave very poor service sorting out alternitive arrangements (97684139)
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