| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.3 / 5 |
Great location, very friendly reception staff.
The breakfasts were really good but the waiting staff were not particularly friendly - a smile goes a long way!
(97071109)
(3305175582)
Close to Eyre Square and all the action.
Construction right across from our room that started at 8am. Parking is a pain - Difficult to find when pulling into town and then a haul with luggage to the actual hotel entrance.
Overall: One of the few hotels we stayed at during our 2 weeks in Ireland that had good Broadband access in the room and it was free. Perfectly decent place to say. (3304405299)
Excellent staff!
Light over shaving mirror did not work. Toilet did not flush properly.
(3304890594)
the big room
the noise
(3304209627)
The hotel was very convienient to the city. It was clean and the staff was helpful.
(3305119387)
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