| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.8 / 5 |
| Guest Rating | 4.2 / 5 |
4.7 / 5
Oliver [Rabat, MT]
on 27/09/2008
(Group of adult friends)
(107248587)
3.6 / 5
Anonymous
on 05/01/2008
(Mature couple)
it was warm good view tv,
no remote for tv,very noisey at night.kids running around.etc.
Overall: I would have love to have known how noise echos around,otherwise ok. (97581465)
5.0 / 5
Anonymous
on 18/10/2007
(Other)
Hotel was very good value for money. Very clean and in a good position for touring that area of Ireland.
Overall: Thoroughly enjoyable stay at the hotel. If we had had more time in Ireland we would have stayed longer. Staff were helpful and hotel was very clean. Breakfast was excellent. We would recommend this hotel. (97361083)
3.6 / 5
Peter [Pinner, United Kingdom;GB]
on 29/03/2007
(Mature couple)
Proximity to the town of Kenmare, 5 minutes walk to town centre.
The lack of trained personnel in the dining room.
Overall: My wife and had a two night stopover on our way to Dingle and other parts of Kerry. It appeared that the hotel had only just re-opened following a major refurbishment. As a result a number of the staff, particularly in the dining room, were not familiar with the hotels facilities or operation. Lack of good spoken english hindered their attempts to provide a good service as did an apparent lack of training in basic dining service techniques. Having said the foregoing our overall impression of the hotel was good and we are sure that the inexperience of the staff will be overcome with time and training. It's location has much to commend it. (99026403)
4.0 / 5
Anonymous
on 08/08/2006
(Mature couple)
(3304370392)
4.0 / 5
Andrew [Nottinghgam, United Kingdom;GB]
on 03/06/2006
(Family with older children)
Brilliant base for exploring the area.
Nothing really - a pity the appearance of the place is a bit spoilt by the huge building project, but I suppose that's just one of those things.
(3304772584)
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