| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff |  3.6 / 5 |
| Your room |  3.1 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel |  3.4 / 5 |
| Guest Rating | 3.3 / 5 |
3.9 / 5
Anonymous
on 18/10/2009
(Solo business traveller)
Good value if booked through third party website
Good location in centre of small town
Good breakfast included in price
Some distance from public carpark
Paper thin walls between rooms
Room needs updating & mattress replacing
No phone in room, tiny TV.
Overall: Have stayed at this hotel for about 20 years and seen it change management a couple of times. The breakfast room used to be on the first floor and you were served by ladies dressed in neat French maid costumes. That changed quite a while back when that part of the hotel was converted to offices. However, the rooms haven't changed much in that time and are overdue a facelift. This time I was woken up at 6am ny the sound of heavy breathing (not snoring) and actually put the light on to check no one had climbed into the other bed while I was asleep. Turned out to be next door. Just glad I wasn't put next to the bridal suite. (108505538)
2.1 / 5
mark [stockport, GB]
on 06/10/2009
(Other)
(108155584)
2.9 / 5
Anonymous
on 27/08/2009
(Family with older children)
Location, staff were friendly
not very clean, travel cot stank of ciggerette smoke, no lift so as on my own had to make numerous trips up and down the stairs with bags and pushchairs!
Overall: Was OK, but compared to other hotels/b&b's in the area I have stayed in, I would say this should be priced between £40 and £45 a night for a double, not £55 (108273830)
3.3 / 5
Anonymous
on 18/08/2009
(Family with young children)
Room quiet
Tea making facilitis good
Breakfast good - cooked to order
Sink in the bathroom was very badly cracked
Pillows and mattress needeed renewing.
(108198588)
2.3 / 5
John [Bournemouth, GB]
on 16/08/2009
(Other)
The showers where very poor in my room and my colleagues room
(108597110)
2.1 / 5
philip [stourbridge, GB]
on 02/08/2009
(Same sex couple)
room to warm no fresh air and no tv,no air condition
Overall: very poor (107653916)
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