| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  4.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating |  4.1 / 5 |
2.6 / 5
Anonymous
on 03/10/2007
(Young couple)
The room was very nice. The hotel itself is very pretty and very central in Athy
Overall: Firstly our reservation was lost- we had to wait 20 minutes to check in. We booked a taxi for 8.45 , but was ordered for 9.45 - we were an hour late for our engagement. We were told that the bar served food until 9pm, but at 8.45 we were told it was closed. we were also at that stage unable to order room service (even for a sandwich). When we received breakfast in our room the following morning,the coffee was cold. The selection of fruit at breakfast turned out to be a tin of oranges. So overall,pretty disappointed (97938704)
4.9 / 5
Paul [Midleton, Ireland;IE]
on 27/06/2007
(Group of adult friends)
Very spacious modern rooms very comfortable and beautifully decorated
(99273316)
4.6 / 5
Anonymous
on 16/05/2007
(Group of adult friends)
The facilities were great, it was really clean and the presentation of the staff was imaculate.
The ironing board didn't work, and in one of the rooms (not mine) there were alot of flies. Also you could do with hooks on the back of the bathroom doors.
(99870756)
4.4 / 5
Anonymous
on 18/02/2007
(Mature couple)
(99082730)
2.4 / 5
John [Malahide, Ireland;IE]
on 04/01/2007
(Young couple)
Nice room with large en suite
Everything else apart from the room !
Overall: I would like to have known beforehand that although this hotel has a four star rating because of the nice rooms and leisure facilities, it is substandard in terms of cleanliness, professionalism and service. (99546120)
4.9 / 5
Carolynn [walkinstown, United Kingdom;GB]
on 23/08/2006
(Other)
very clean and very friendly staff
nothing
(3304994823)
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