| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience |  4.6 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.4 / 5 |
4.6 / 5
Anonymous
on 03/02/2009
(Young couple)
The location of the hotel was perfect; stunning views and good facilities in the room.
The bath and tiles were extremely old and in desperate need of replacement or at least updating.
Overall: Absolutely fantastic, will definately be visiting the Trident again and have highly recommended it to all of my friends and family. (107486713)
2.7 / 5
Anonymous
on 30/07/2008
(Mature couple)
bathroom needed refurbishing
(107111868)
3.9 / 5
Anonymous
on 10/10/2007
(Other)
Location
Room cold in morning central heating not on
(99456872)
4.7 / 5
Pamela [Halesowen, United Kingdom;GB]
on 09/04/2007
(Mature couple)
Good location, spectacular views, excellent food, very welcoming
Overall: This hotel was booked online which was an easy process, the hotel lived up to its description, we found it from instructions on the hotel website. The staff were all very welcoming and we felt it was worth the money we paid for it. The breakfast was very good and the restaurant looked out onto the harbour which was very pleasant. Soundproofing was excellent and we never heard a thing all night, which is a plus these days. (99950916)
4.9 / 5
Louise [Portland, United States;US]
on 15/03/2007
(Group of adult friends)
Lots of closet space, wonderful view, big comfy bed, location in walking distance of town, the Wharf Tavern with its good food and wonderful friendly service. Perfect at the end of a touring day. I also liked being able to book online that very morning and getting a confirmation before leaving the computer. Thank you for the coffee maker and hair dryer!
Parking was a challenge on Saturday night. Otherwise, nothing. We were so happy and relaxed that we went back to bed to read/nap AFTER breakfast.
Overall: From the online pix, I was expecting something less-- modern, boxy, ugly perhaps a businessy-hotel... but was attracted by the waterfront location. Naturally we were peasantly surprised when it turned out to be modern but not unattractive, comfy, and that part of the hotel was indeed and charming (Wharf Tavern wing.) If I were marketing director (and I am, in fact a marketing director) I would emphasize the charm and comfort and location. the architecture won't win prizes, but the experience was wonderful. (99938165)
5.0 / 5
Anonymous
on 03/01/2007
(Young couple)
(99754828)
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