| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
4.1 / 5
Anonymous
on 17/11/2009
(Mature couple)
(108390585)
3.3 / 5
Anonymous
on 16/11/2009
(Young couple)
(108236636)
4.4 / 5
Anthony [Warrington, GB]
on 09/11/2009
(Mature couple)
I am disabled and it was not known until we arrived that there was a climb up several sets of steps with no handrails from the carpark to the hotel entrance. This was very distressing in the wet and dark and when we got into the hotel we had to request the owner to bring up our overnight case from where we had left it in the carpark. Also no lift in the hotel.
Overall: Apart from the difficulty concerning access, very pleasant. (108472630)
4.9 / 5
Anonymous
on 25/09/2009
(Mature couple)
Gluten free bread was available for toasting at breakfast. Top marks. The type of bread provided was an exellent choice.
My wife and I are in our mid 70s, however we both still work full time. In the course of this work we travel about the UK quit frequently and to a less exstent the world staying in hotels. We are quit experianced with hotels. Dragging our luggage up all the steps from the car park to the top of the house without any assistance we found quite difficult.
Overall: We had expected a 4 star hotel. I am not certain about the number of stars but it would not have been less than 3 stars. We were supprised to find on our arrival that it was a guest house and not a hotel with all the facilities that you would expect from a Hotel. If we had not found a very good Chinese Rest. close by for our evening meal we would have refused to pay the cancellation charge generated by not staying for our second night. One of the reasons why we only stayed one night was because the guest house did not provide the facilities that we had expected. I belive that you should amend the web presentation. (108737391)
4.7 / 5
MOHANISH [STRETFORD, GB]
on 14/08/2009
(Same sex couple)
BREAKFAST EXCELLENT. STAFF VERY HELPFUL WHEN ASKING FOR ADVICE.CLEAN ROOMS AND NICE GARDENS
FOR THE PRICE...THE GOOD POINTS OUTWEIGH THE BAD POINTS
Overall: VERY GOOD.WOULD STAY THERE AGAIN (107628143)
3.7 / 5
Anonymous
on 04/08/2009
(Mature couple)
(107624422)
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