| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.9 / 5
(Edgar) Alan [Shrewsbury, GB]
on 17/11/2009
(Mature couple)
(108799645)
4.0 / 5
Anonymous
on 19/10/2009
(Solo business traveller)
(108392532)
4.0 / 5
Anonymous
on 19/10/2009
(Solo business traveller)
(108868692)
2.7 / 5
Anonymous
on 13/10/2009
(Other)
the staff were overall very good and thanks to Craig for getting the heating put on the room was very cold when we arrived.
The reception on arrival was very 'cold' the receptionist just asked our name and we had to ask for further details regarding the stay.
Overall: overall ok but we stayed at the same hotel last year and found it excellent. We had to suffer nioce and fighting outside our room at night and also noice from the kitchens. (108813329)
5.0 / 5
A [Newcastle upon Tyne, GB]
on 29/09/2009
(Family with older children)
The hotel was easily accessed from the A1. Staff were very efficient and friendly even though they were extremely busy with 2 weddings and an 18th birthday party happening on the same day as our stay. Room was spotless with plenty of space even with the additional camp bed for our 3 year old.
We were charged an additional occupiers fee of £10 per person even though our children are only 3 and 12. There is absolutely no way a 3 year old can eat £10's worth of breakfast!
Overall: We had a very enjoyable stay and would stop again. (108955691)
4.1 / 5
Anonymous
on 17/09/2009
(Mature couple)
Overall: Very pleasant, staff friendly and efficient (108272188)
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