| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Anonymous
on 20/09/2009
(Young couple)
(108916795)
3.6 / 5
Anonymous
on 20/08/2009
(Mature couple)
Comfortable room, clean and neat. VERY friendly staff.
The cost was way too high but it was August in Edinburgh - to be expected. Also, location was not as advertised - not close enough to center of town.
Overall: Fine. (107538270)
4.1 / 5
Elke [Meerssen, NL]
on 17/08/2009
(Group of adult friends)
(108785541)
4.9 / 5
Ruth [Glasgow, GB]
on 27/02/2009
(Solo business traveller)
super friendly, helpful staff. Very comfortable room/bed
Overall: Great value for money. Lovely comfortable City Centre hotel, right next to Haymarket Station, great transport links. A great antidote to souless travel inn's! (107827609)
3.0 / 5
Anonymous
on 03/02/2009
(Young couple)
Very friendly service
great location
charming decor
very easy going
too many inadequacies in the room
-balcony door impossible to lock -
-poor tv connection
-no toilet paper
-no complimentray toiletries
-poor privacy (could hear everything in hallway)
(107842710)
4.3 / 5
Anonymous
on 15/12/2008
(Young couple)
Very good staff, who were all charming and efficient. Very good value room, and thanks for letting us have the dog in with us. We will stay again
(107470050)
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