| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  2.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.1 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
2.1 / 5
Anonymous
on 17/12/2008
(Mature couple)
We were given a room on the Smoking floor, despite having booked 2 months in advance. The reception staff were not in the slightest bit interested, and did not make any attempt to find a no smoking alternative
(107510000)
2.0 / 5
Anonymous
on 25/09/2008
(Same sex couple)
Easy booking and check-in. Close to local amenities
Damp conditions, air conditioner not affective
Overall: Not very satisfied (107248909)
5.0 / 5
Derek [Leeds, GB]
on 19/08/2008
(Solo leisure traveller)
Clean Hotel. Good choice of decor in reception/bar area. Friendly Staff.
Super breakfast!!!
Excellent location.
Overall: It went too quick!! (107297171)
4.9 / 5
Anonymous
on 05/03/2008
(Young couple)
(97789869)
4.1 / 5
Anonymous
on 01/02/2008
(Group of adult friends)
(97472335)
3.1 / 5
Anonymous
on 29/11/2007
(Mature couple)
CLEAN BEDDING AND CLEAN BATHROOM
THE SMELL OF SMOKE IT WAS ABSOLUTELY AWFUL AND THE CARPET WAS FILTHY I WAS SO SO DISAPPOINTED THE WHOLE FLOOR WAS STINKING OF SMOKE!
(97440654)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.