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| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
The staff were very very help full, and that is a 100% qaulity .the room was very clean and i felt very comforterble.
Overall: very good (108242213)
The hotel and our room were very clean and fresh.
The Air Conditioning / heater did not work and the TV only had the basic channels (BBC1 & 2 and ITV and Channel 4)as we had busy days we had hoped to come back and watch TV but channel 5 didn't work and the stations which did work had a strip over the picture advising that the system needed backing up.
The tea, coffee and milk were not replenished on the 2nd day - we had to go and ask for these. I also didn't like the fact that the lights didn't work unless you entered your room key in the Main Switch - every time I went out for a cigarette I had to leave my husband in the dark until I got back. We did advise Reception but to no joy (I had hoped they would give us a 2nd key).
Overall: Overall we did enjoy our stay and would stay here again. (108239216)
(108575454)
Quick check in,staff very plaesent on reception and in the resturant too, super quick service and food really delicious. 15 minute walk to train station and leisure park. Lovely atmosphere on arriving i would stay again. Thank you.
Overall: Great i will book again (108466938)
friendly and helpful staff
hotel very clean
food very good
snack machine out of order all weekend
Overall: very pleasant, would not hesitate to go back to stay (108355602)
cleanliness and service always excellent thats why we use Premier Inns
Overall: all good (108523769)
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