| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
Excellent staff and food. Comfortable and traditional feel to the establishment.
Overall: Although we only stayed one night it was a thoroughly enjoyable experience (108764917)
food overpriced and not too good
(108277739)
The hotel was in a good location close to beaches and Town Centre plus the station.
Overall: It was lovely experience and I enjoyed it very much. Staff were pleasant and friendly. (108187858)
Polite staff. Very informative on phone and in person. Tasty food.
Whole place could do with more care and attention. One of the blinds in the lounge bar was hanging off - only takes a little time to mend things like this.
Cover on my bed very worn. and could do with replacing. Again a little care and more attention to detail. General overview of hotel - needs someone to take responsibility to sort things out and take a look at the decoration of the place in general.It would improve the general appearance a great deal if it were decorated and little things like wallpaper hanging off in some areas were sorted out and fixed.
Overall: Adequate - would probably stay again if I couldn't find anywhere else more suitable. (108321219)
Overall: Modern good sized room. Hotel location excellent. (107939772)
Very helpful staff, beautiful view from the dining room.
Breakfast very dissapointing, ran out of food, very long wait for more to be cooked. Impossible shower, far too hot, no logical way of altering it, also don't expect a shower over the bath when paying over £100 for a room
Overall: We were only in the hotel for 1 night, but all the staff were extremely polite and helpful, making sure our room was ready as soon as possible. The room was a little scruffy and the breakfast a little dissappointing, but all in all a nice hotel (107815468)
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