| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.8 / 5 |
2.3 / 5
Anonymous
on 08/09/2009
(Mature couple)
The staff where very friendly and polite
The jacuzzi we booked did not work properly, there where no instructions in the room, we nearly flooded the bathroom, i would urge you to try this yourself, room 16, food was awful, this may have been an award winning restaurant at one time but not any more, really poor food for the price charged. We could actually hear the conversation in the room below late at night and early morning.
Overall: Would not stay again, ever felt like you have been robbed, well thats how i fee about this hotel. (108641263)
1.4 / 5
Anonymous
on 01/09/2009
(Mature couple)
Adequate breakfast
Run down "superior" room. Low quality coffee packets in room. Really cheap kettle.
(108864238)
4.1 / 5
Anonymous
on 14/08/2009
(Mature couple)
Spacious room, comfortable bed, nice en suite, all clean. Food good wholesome, plentiful. Hotel owners very friendly, helpful and welcoming. Good to talk to but never intrusive. Lovely area with lots to do close by. Penrith gentle little town; very relaxing as is the whole area. Good car parking space.
Overall: Very enjoyable (107343444)
4.9 / 5
Gary [Weymouth, GB]
on 11/08/2009
(Mature couple)
Excellent Food, comfortable beds, and lovely views of the garden. Excellent area to expore Eden Valley.
(107679587)
3.4 / 5
Anonymous
on 19/05/2009
(Mature couple)
Good quality B & B or residential pub accomodation
Presents itself as "country hotel", and priced as such. Restaurant seemed closed. Very poor vegetarian and fish options
Overall: OK - but overpriced. (107858051)
2.1 / 5
Anonymous
on 14/03/2009
(Young couple)
Clean and excellent staff,food looked fantastic and value for money
Very uncomfortable bed a new mattress won't go amiss in the room !
Overall: Very clean and comfortable room,except the bed,nice staff,good food good service.out of town in a fantastic little rural village. (107703455)
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