Bailbrook House, Bath, Bath
London Road West, Bath, BA1 7JDGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
How to book this hotel or view prices
Guest Reviews
3.7 / 5
Nickolas [Wuerenlos, CH]
on 20/04/2007
(Young couple)
room generally good - clean, tidy and large enough.
Bed was far too soft - like a trampoline, and thus not very comfortable.
Shower leaked water all over bathroom floor as shower curtain is not effective and because bath top allows water to run to far end and down on to the floor.
(99590959)
4.0 / 5
Anonymous
on 23/08/2006
(Mature couple)
room was lovely
service of witing staff in the evening was poor, plus wedding going on, so food was served in back room, plus staf did not speak good english
(3305005931)
4.6 / 5
jacqueline [Northampton, GB]
on 16/10/2009
(Mature couple)
it would have been good if there had been a fridge in the room
(108351366)
5.0 / 5
Anonymous
on 12/10/2009
(Family with young children)
Great service, clean and well decorated room, breakfast was awesome!
Overall: Brilliant, I'd go back (108341040)
5.0 / 5
Dawn [Chester, GB]
on 01/10/2009
(Same sex couple)
Excellent hotel, very clean and tidy and staff extremely helpful. Head cleaning lady - very helpful when key would not open door. Young lad in bar - very nice and helpful aswell as receptionist. really made to feel welcome.
i would love to say - none - however we were not told we had to book for dinner so when we went the restaurant we were turned away. Ended up with bar food - ordered ceasar salad with chicken. this was just lettuce with chicken on top - very disapointing - we should have got a taxi to elsewhere but thought the hotel was that good - we would stay in. very disappointed with the food and availability.
Overall: Very good stay accomodation wise - however if wanting to eat - recommend go elsewhere (108403691)
5.0 / 5
Adrienne [Port Erin, GB]
on 30/09/2009
(Mature couple)
(108419580)
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