| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 4.0 / 5 |
4.6 / 5
Anonymous
on 05/03/2009
(Solo business traveller)
Excellent rooms and very friendly staff.
Overall: Would definetly stay again. Very quiet rooms away from reoad traffic (107790324)
2.0 / 5
Craig [County Kildare, IE]
on 09/05/2008
(Young couple)
The staff were very friendly.
The room was dirty. There was stains on the chairs, stains on the lampshades and a hole in the wall. The swimming pool was also not as clean as it should have been. There was a musty smell in the lift and corridors also.
Overall: The room was dirty. There was stains on the chairs, stains on the lampshades and a hole in the wall. There was no fridge in the room either. For a 4 Star hotel I thought this was outragous. We complained to reception, and they offered us another room in a old section of the hotel but it was not what we wanted. The gave us a complimentary bottle of wine as a gesture, but it was little consilation for the 180 euro we paid for one night. I have stayed in some 3 Star hotels that were of better quality than this one. As it was my girlfriends Birthday, and we travelled over 3 hours to get to the hotel from Kildare, we were most dissapoited with the outcome. (97736870)
4.7 / 5
Anonymous
on 11/07/2007
(Solo leisure traveller)
overall good standard.
Residence bar closed very early. This is an important factor when I choose a hotel.
Overall: Overall experience was good. The staff were very nice, in particular at reception, and night-time reception gent on Sat 7th July. Residence bar closed very early. This was disappointing as the bar was full of people. This is an important factor when I choose a hotel. (97427520)
4.7 / 5
stephen [swords, Ireland;IE]
on 21/08/2006
(Solo leisure traveller)
(3305193594)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.