| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Henry [Whitehaven, GB]
on 26/08/2008
(Group of adult friends)
The attitude, patience & kindness of all the staff. Nothing was too much trouble.
They treated us as a wecome friends
Overall: Value for money in a relaxed wecoming asmosphere where you were treated as a welcomed visiter. A very pleasent experience (107191688)
2.4 / 5
Anonymous
on 15/07/2008
(Young couple)
close over night parking
Condition of lamps tables etc poor. No playstation or plasma in bedroom.
Overall: Was not impressed as the room online looked contemporary and things missing from description. (108042623)
3.7 / 5
Anonymous
on 28/05/2008
(Group of adult friends)
The accommodation was in an excellent location for the city centre pubs, restaurants etc. The rooms were large and comfortable although one of the rooms did smell rather strongly of cigarette smoke despite being the apts being advertised as non smoking. The staff were very helpful and friendly.
The smell of smoke in one of the rooms and the absence of the playstations and dvd player despite this being listed on the website as all rooms having them.
Overall: We enjoyed our stay and the rooms were large and well furnished with a good stsndard of cleanliness. The only thing that disappointed us was the smell of smoke and lack of facilities on which to play our cds. (97144435)
4.1 / 5
Anonymous
on 10/03/2008
(Group of adult friends)
(97519005)
4.7 / 5
Anonymous
on 06/02/2008
(Young couple)
(97963327)
3.9 / 5
joy [aberdeen, GB]
on 28/11/2007
(Same sex couple)
very modern, comfortable apartment. Good location for shops, bars, restaurants etc.
(99468251)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.