| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.7 / 5 |
Clean, basic hotel, that had a lift. Staff was friendly. Good location close to Paddington and walking distance to Hyde Park and Oxford St.
NO FREE INTERNET! Could not check in early so had to sit in lobby. They were having problems with rooms so I almost go booked into another hotel in the area. That did not happen to me although it did to other guests I saw. My room was basically a closet. I totally realize hotels in Europe are small since I've been traveling there since I was a child but this was EXTREMELY small. There was one window in the room for air. It was too loud to keep it open.
Overall: It served the purpose of my day and a half stay. But HATED being in my room other than for sleeping and showering. (108587245)
room was clean. Staff was kind. near Paddington Station
room was narrow
There was no bathtub.
(108524992)
Quick and efficient check in and check out, clean and quiet rooms.
Good selection at breakfast.
Very small washroom
Overall: Very good stay (107114449)
Rooms was well maintained, if a little on the small side. Breakfast was adequate but needed a bit more choice.
Dining room and bar were far to small for the number of guests.
Bar served only canned beer, none of which were bitter and were not very cold on what had been a warm day.
Overall: The bar and dining facilities were a little disappointing however, the hotel was clean, tidy, well maintained and in a good location for our visit to Hyde Park concert. Staff were friendly and welcoming. (97248291)
The hotel is very well located for Paddington station. Good friendly reception staff. Nice breakfast.
The room was small and hot, i had the window opened but as it is on a busy road the traffic noise made it difficult to sleep.
Overall: I liked this hotel, its location is very convenient for me for work. Air conditioning would make it perfect. (97490513)
clean and modern
compact for price. Walls and ceiling thin - poor soundproofing
(97528594)
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