| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
lee [kenilworth, GB]
on 23/09/2009
(Young couple)
hotel staff were excellent food was great and the whole hotel was extremely clean and well maintained
(108325599)
4.9 / 5
Anonymous
on 18/08/2009
(Mature couple)
Hotel was very nice and staff very friendly. Breakfast was very good and decor of hotel very attractive.
Was further away than I anticipated from Newbury racecourse , when we booked it appeared to be a closer location. However it did'nt spoil our weekend.
Overall: Short but enjoyable (107476616)
3.6 / 5
Anonymous
on 09/08/2009
(Mature couple)
Clean hotel overall
Helpful and polite staff
Good breakfast
Radiators on in the middle of August! Needed windows open for fresh air.
Warm water coming from cold water taps in room on the evening our arrival.
(107594515)
4.1 / 5
Anonymous
on 04/08/2009
(Group of work colleagues)
Very Clean, and modern
Overall: Excellent value for money (107888524)
3.9 / 5
Samantha [Fareham, GB]
on 13/07/2009
(Mature couple)
Overall: very pleasant (107593240)
4.1 / 5
Anonymous
on 11/05/2009
(Solo business traveller)
friendliness of staff helpful.
Overall: Good experience would stay again. (107809186)
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