| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  2.7 / 5 |
| Overall value for money |  2.5 / 5 |
| Performance of staff |  3.7 / 5 |
| Your room |  2.3 / 5 |
| Overall experience | 2.3 / 5 |
| Order and cleanliness of the hotel | 2.5 / 5 |
| Guest Rating | 2.9 / 5 |
2.0 / 5
Anonymous
on 28/07/2009
(Mature couple)
(108428911)
1.9 / 5
ann marie [strandhill, IE]
on 05/06/2007
(Mature couple)
I found the room to be very poor and the bathroom to be in a disgusting state, rust on bath, broken taps, badly repaired tiles and general look of overall decay and badly carried out maintainence. A poorly fitted shower curtain in the bathroom caused water to go everywhere and the floor to be dangerous and one of my party to have a very nasty fall.
Overall the decor of the room was also very poor, with it being quite dirty.
Also a small issue of the remote control for the TV not working.
(99778632)
5.0 / 5
Anonymous
on 23/05/2007
(Group of adult friends)
cleanliness and spacious enough
(99780242)
2.0 / 5
Anonymous
on 25/01/2007
(Young couple)
In terms of the hotel itself, the leisure facilities appeared to be good. We used the pool and the steam room which were pleasant enough.
The room that we stayed in was pretty awful...the room decor was depressing and tatty to say the least. Bed covering looked well worn and tatty. Power point for kettle in an almost unusable position. Room and bathroom fittings shabby. While attempting to have a shower the spray would continuously drop off to a dribble. The next attempt at having a shower produced practically no water at all. Check out the doors...trimmed down to fit opes with a handsaw. This sums it up really.
Overall: Not a very good experience on the whole. We've stayed in other 3*** hotels but haven't up to this had cause to post a negative review. This is not a reflection on this hotel's staff who were friendly and helpful. We feel the unlying problem is a lack of investment to maintain a reasonable standard in the core facility...which is after all, a room to stay in. (99566239)
3.7 / 5
Jennie [Macroom, Ireland;IE]
on 17/06/2006
(Group of adult friends)
(3304542297)
2.6 / 5
Anonymous
on 26/04/2006
(Family with older children)
location to sites very close
family room for four is extremely small with little room to move about or handle luggage. Pool hours are limited to day time hours for under 16-18 years old when one would want to be out touring the local sites due to their limited daytime hours as well. Current specials occurring for room rates were not passed on to guests upon check in because of booking on line in last 6 mos or less. Other hotels did offer this option if specials were in effect. Wood around tub was rotted from repeated water exposure.
(3304217600)
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