4 star

Glen Helen Inn, St Johns

Glen Helen, St Johns, IM4 3NP

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 4.2 / 5 4.2 / 5
Overall value for money 4.1 / 5 4.1 / 5
Performance of staff 4.6 / 5 4.6 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.3 / 5 4.3 / 5 Gregory [Higham Ferrers, GB] on 02/10/2009 (Solo leisure traveller)

Excellent location. Very good food, except for the point below. Facilities were good, although some mould in the shower needed attention.

Hotel not informed of internet booking, but accommodated me superbly. Meals do not always cater for guest's individual likes, such as balsamic vinegar already on the salad instead of separate and gravy on the plate instead of separate.

Overall: Overall good enough for me to stay there again when the need arises.  (108830278)

3.7 / 5 3.7 / 5 Anonymous on 21/02/2009 (Mature couple)

Friendly helpful staff Food Setting of hotel - peaceful

Although clean, felt double room was quite small probably enhanced by the sloping roof/dormer windows Access to main facilities from bedrooms neccessitated a trip outside down stairs with no protection from the elements

Overall: Despite above comments enjoyed our stay  (107434578)

4.7 / 5 4.7 / 5 Anonymous on 17/02/2009 (Mature couple)

 (107235963)

1.7 / 5 1.7 / 5 christopher [Hamilton, GB] on 07/02/2009 (Solo business traveller)

 (107729400)

4.1 / 5 4.1 / 5 MICHAEL [STOCKPORT, GB] on 01/12/2008 (Mature couple)

really friendly and helpfull people reasonably priced food and drink

the last two times the beds have been so uncomfortable, rhe first time a spring was sticking through the matress, the most recent time we asked for a double and we think we were given a threequarter bed by mistake,

Overall: the room charge is more than other hotels weve stayed at in the past we have mainly stayed in douglas the sefton and similair hotels, although we prefer to stay at glenn helen because we only go over to the isle of man to visit peel  (107736180)

3.7 / 5 3.7 / 5 Gwen [Blackburn, GB] on 05/10/2008 (Mature couple)

Some staff very friendly though not all, (we nicknamed one of them Mister Grumpy as he never smiled and wasn't friendly). Nice laid-back atmosphere. Lovely location. Food absolutely excellent at breakfast and dinner.

Room basic and functional although comfortable and reasonably spacious, certainly not luxurious. No phones in rooms.

Overall: We enjoyed ourselves very much and would come again.  (107183044)

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