| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
2.0 / 5
Anonymous
on 18/06/2009
(Young couple)
Convenient location to Croke park.
Pictures on web made hotel look much more modern and well decorated than it actually was. Bar badly in need of renovation - paintwork and carpet in bar very dirty. Rooms were average - bed mattress very bad quality. Also advertises that car park facilities are available - fails to mention that there are only around 20 spaces for a few hundred rooms!
Overall: Adequate for what we wanted - i.e. somewhere to sleep for the night but wouldn't stay for an extended visit. (107713434)
4.3 / 5
Anonymous
on 07/05/2009
(Group of work colleagues)
Bar and restaurant. We loved the tuna sandwhich and service
food in bar
Parking attendant on arrival would not help with bags. Said it was my job
Extra charge for breakfast, should be in room rate or at least continental included with room, extra for hot breakfast.
I think more things should be included with the high room rate and you should have a computer available for travellers who need internet to check mail but do not have a laptop with them.
restaurant food across the from bar was average, not great
Separate charge for parking
We could not get wireless to work with our equipment which worked in all other hotels but I got a refund of the overpriced 13 Euro charge per day
Overall: Overall the location was great and the staff were helpful especially the blond woman at front desk and the concierge and the woman in the bar who waited on us, (oriental with Irish accent) Overall, we were mostly satisfied with somea few reservations. (107972015)
2.9 / 5
Anonymous
on 03/03/2009
(Mature couple)
friendly staff
Overall: pleasant staff enjoyed stay (107474429)
1.6 / 5
martin [county galway, IE]
on 24/05/2008
(Solo business traveller)
accmodation was really nice
well the tv did not work and vi reported itc to reception twicec asa matter of fact then i use my own innotive which i know was wrong and got terrible abuse from the staff
Overall: yes the hotel is excelleennt just thet the tv working and i am sorry that i had to do qli ttle diy but i did report it tto recption and didf not get any heeeed and i would likethe mannnnnager to a little more helpful and not be so arrogant just be a lit tle moore i know i was wrong b e a little more poolite worksc (97028147)
4.9 / 5
Richard [Arklow, Ireland;IE]
on 08/11/2006
(Young couple)
I thought that the staff were very friendly and helpful. Also, the hotel facilities were also very impressive.
Nothing. I had a fantastic stay.
(3305470949)
4.7 / 5
victoria [durham, United Kingdom;GB]
on 27/10/2006
(Group of adult friends)
(3304422638)
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