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2 star

Cromwell Crown Hotel, London

141 Cromwell Road, London, SW7 4DX
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Guest Reviews

Summary of Guest Ratings

Check-in process 2.9 / 5 2.9 / 5
Working order of facilities / equipment 1.9 / 5 1.9 / 5
Overall value for money 2.2 / 5 2.2 / 5
Performance of staff 2.6 / 5 2.6 / 5
Your room 1.7 / 5 1.7 / 5
Overall experience 2.0 / 5 2.0 / 5
Order and cleanliness of the hotel 1.9 / 5 1.9 / 5
Guest Rating 2.2 / 5 2.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.0 / 5 1.0 / 5 Anonymous on 04/12/2009 (Solo leisure traveller)

 (108231865)

4.0 / 5 4.0 / 5 Anonymous on 18/11/2009 (Group of work colleagues)

The beds were clean and comfortable. The rates were very reasonable for the location. The staff were friendly.

The hotel did seem to need a little bit of TLC, but I noticed there were works going on.

Overall: Fairly comfortable for what we wanted - a place to sleep after long days at the Earl's Court Exhibition Centre.  (107681799)

1.6 / 5 1.6 / 5 Anonymous on 16/11/2009 (Group of work colleagues)

Hotel smelt musty and unclean - like it was in need of a major overhaul...which it was. Struggled to be a one-star. Friend's bed had a folded towl on the matress to cover exposed springs.

Overall: Shabby, but price for that area not too bad.  (108219504)

1.3 / 5 1.3 / 5 Anonymous on 10/11/2009 (Group of adult friends)

We expected a much better service, The hotel was very dirty, so was our room!

Overall: Never go again!  (108215861)

3.6 / 5 3.6 / 5 Anonymous on 07/11/2009 (Young couple)

warm like a home

 (108347154)

1.1 / 5 1.1 / 5 Martin [Co Tipperary, IE] on 29/10/2009 (Mature couple)

There were no good points. Poor is too inadequate a word to describe this flea pit.

This was the grottiest, filthest hotel we have ever stayed in. We didn,t wait for breakfast for fear of the food poisoning we might catch. I can safely say this is the worst hotel we have ever stayed in in all our years of travelling.

Overall: Appalling.  (108279163)

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