| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 2.5 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 2.5 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 3.1 / 5 |
Staff very friendy hepful and engaging
Breakfast very poor. Furnishings and atmosphere very poor.
Overall: breakfast very poor. shabby furnishings and general appearance very shabby and neglected. (108164479)
Too far from town, no aircon in room, beds poor quality, bathroom pretty dingy, no ventilation
Overall: Wouldn't go there again (107154171)
(108066380)
(3304793347)
The view of the Lake was beautiful.
The overall state of the both the bedroom and bathroom was appalling - it all needed to be ripped out and be completely refitted.
Overall: The website made me believe that the entire hotel had been refitted - however this was certainly not the case in the public areas nor our bedroom. Although a fair size the room was badly fitted with odd tables, no mirror, a TV perched high on an uneven and unpainted piece of wood (and no remote control) with the cable dangling from the ceiling and appalling orange net curtains. On the plus side it was a complete joy to have fresh sheets each day. The bidet in the bathroom had been replaced by a TV stand! The bath was completely worn out with a shower that worked even when it was not supposed to be. The night that the hotel was full there was insufficient hot water. On entering our room on the first night there was no bulb to light our way into the bedroom (having to go down a small corridor to get to it). This was soon righted by a maid the next morning. There were also no bulbs on the main corridor outside our bedroom. Storage space for clothes was excellent but only 3 odd metal hangers. The breakfast was very basic - a choice of fresh fruit would have been good, especially as it is so cheap around there. The orange juice was of very poor quality as were the jams but apparently the croissants were lovely and fresh. However, the whole room was full of cobwebs, dust and generally rather forlorn. They also had the irritating habit of putting on a dishwasher whilst you were eating. Outside of the hotel was not welcoming although with a few hours in the garden area it could have looked super. The whole place needed a really firm hand and then it could become a real gem because the views over the Lake are just fantastic. The staff were all helpful. Please be warned - there is no lift but there are ground floor bedrooms. It is a little way out of town but the walk is flat. A car to get around is really a must here to make the most of this stunning area. (3304725755)
(107969712)
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