3.1 / 5
Marc [bishop auckland, GB]
on 22/07/2009
(Mature couple)
The Manor and its grounds are beautiful. The room was really nice, clean, spacious, so definitely good value.
The service in the restaurant was really bad. The food is so expensive, that one would expect better service. When we ordered our food in the bar, we were not helped carry our drinks through to the restaurant. The service was very casually and quite cheeky in the restaurant. The main course was cold. We told the waitress this, who told us she would tell the chef, but we heard nothing after that, no apology, reduction etc.
Overall: If you want to stay the night and not eat, this is a fantastic place, and I'd recommend it. But the food and service are bad. Don't go here for a special occasion. What a shame, this place has such potential.
(108604160)
3.4 / 5
Anonymous
on 16/06/2009
(Family with older children)
(107715895)
4.0 / 5
Anonymous
on 28/04/2009
(Young couple)
Gym facilities were insufficient in number.
(107575202)
3.9 / 5
Keith [Telford, GB]
on 09/02/2009
(Solo business traveller)
(107474809)
5.0 / 5
Yvonne [North Walsham, GB]
on 04/02/2009
(Mature couple)
Freindly, helpful staff. Quickly changed our room when asked as the first room in the couryard rooms was cold (we were travelling with a small puppy and guests with pets are allocated these rooms for easy access) Very comfortable bed and also nice and clean. Food in the restaurant was well cooked and enjoyable. Swimming pool temperature nice and warm.
None that mattered - could possibly do with a bit of updating in places.
Changing rooms etc in the swimming pool could do with a bit of TLC.
Overall: All in all a pleasant stay in a lovely old house - would definately go back.
(107831166)
5.0 / 5
Caroline [Coedpoeth, GB]
on 04/02/2009
(Mature couple)
Fantastic room, very warm and clean. Excellent bathroom and shower
leisure area warm and good facilities
Good breakfast
A bit noisy from the floorboards from the room above.
Overall: We stayed on business and we picked it becuase we are sick of those anonymous boxes which all look the same and where you could be anywhere. In this hotel we found warmth, individuality, attention to detail and good customer service. I would definately recommend.
(107835055)
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