5.0 / 5
Peter [Copenhagen NV, DK]
on 27/12/2009
(Solo leisure traveller)
(108321850)
4.1 / 5
Anonymous
on 15/12/2009
(Other)
Nice modern clean rooms, firm bed, clean bathroom and enough hot water. Good location near theatres, Thames and Covent Garden.
Breakfast was expensive, and so was the luggage store charge (It was 2£/bag).
Actually the luggage store (before check-in/ after check-out) should be free, as well as the wlan.
Overall: The room was clean, big enough and gave good value for the money. Good location.. On other hand: the street (Strand) was rather noisy: my friends didn't sleep much because of it. (They were from country side; I'm living in bigger city, and was not bothered at all.)
All the extra charges were kind of bulling instead of giving service.
(108129499)
5.0 / 5
Nichola [Ledbury, GB]
on 15/12/2009
(Solo leisure traveller)
(108543199)
2.1 / 5
David [Preston, GB]
on 12/12/2009
(Mature couple)
Centrally located
Poor room layout - bed against wall on two sides. Hole in bottom sheet.
Breakfast too expensive.
Overall: Adequate all we wanted was a bed for the night
(108565879)
2.7 / 5
Juliette [clacton-on-sea, GB]
on 07/12/2009
(Mature couple)
very well located, nice christmas feel, quick check out with helpful staff.
breakfast cost £15 pp yet it was cold, as they had run out of plates and we had to wait for eggs, very expensive considering we could have paid for the lesser priced breakfast and still helped ourselves to the cooked one, also stressed staff at breakfast with head waiter shouting 'oi oi' to a waitress across the room seemed unprofessional for a 'good class' hotel
(108881431)
2.9 / 5
Claire [York, GB]
on 30/11/2009
(Solo business traveller)
Clean and tidy room. Pleasant decor.
Paid extra money for a 'Club Room'expecting a bit of luxury - the room was the size of a shoe box with a bath that was equally as tiny. Nobody on Club desk for check in, no bath robe offered, no information on use of Virgin Active Gym, no one even mentioned it. Overall you should not use a room of that size for the equivalent of an executive room, and be charged extra for it
Overall: Don't book a 'Club' single room thinking that by paying extra you will recieve a nicer room - bath robe, use of gym etc, it never happened and the room was ridiculously small for a 3 night stay.
(108786234)
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