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3 star

Smiths Hotel, Kirkintilloch

David Donnelly Place, Kirkintilloch, Kirkintilloch, G66 1DD
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.3 / 5 3.3 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.4 / 5 4.4 / 5 Anonymous on 19/11/2009 (Mature couple)

breakfast was buffet style on hot plates so was quite cold, when it got to table

 (108255848)

5.0 / 5 5.0 / 5 Michal [Pilsen, CZ] on 26/10/2009 (Other)

 (108689527)

1.1 / 5 1.1 / 5 Kevan [Coventry, GB] on 28/09/2009 (Other)

We feel taht the hotel was grossly mis represented on the web site and fell short the expectations generated when it was booked

Overall: The gentlemen who were booked to stay moved on such was the poor impression of the hotel.  (108966383)

2.9 / 5 2.9 / 5 Anonymous on 17/09/2009 (Mature couple)

Staff response to issues generaly good

Dissapointed when problem with the shower controls reported was not fixed. Another room provided to have showers for two days. Perhaps moving us to a new room would have been better.

Overall: Facilities fine, staff friendly  (108484080)

5.0 / 5 5.0 / 5 Anonymous on 28/08/2009 (Mature couple)

Overall: I would recommend this hotel. Staff could not be nicer or more helpful  (108915756)

3.1 / 5 3.1 / 5 Anonymous on 25/08/2009 (Young couple)

 (108425497)

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