| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.5 / 5 |
(108339492)
(108167459)
(108661763)
(107644290)
Location - central for town. Parking good. Quiet room even though at front of hotel and window open. Slept well.Bathroom clean and good. Tea making facility good.
Furniture old fashioned and rather dark for a small single room. No air con. Carpet in room old and stained.
Overall: Had read some bad reviews on Trip Advisor - however the overall standard of decor was better than i was led to expect. Staff welcome was good. Late bar was welcome. For location and value for money it was good. An interesting old building that could make more of its characterfulness.The front facade of the hotel is very good, lovely flower baskets. (107979009)
Large, comfortable room.
Little or no hot water, either on afternoon of arrival, or the following morning. (Hopefully just a temporary issue.
Overall: Very good value for money. Would recommend hotel to others. (108991071)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.