| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.4 / 5
Anonymous
on 20/07/2009
(Solo leisure traveller)
(108861618)
4.3 / 5
Anonymous
on 29/06/2009
(Young couple)
(107409923)
4.0 / 5
Anonymous
on 05/06/2009
(Young couple)
(107419047)
3.6 / 5
Anonymous
on 25/05/2009
(Young couple)
I found it hard to belive the hotel was four star as the room was so small. Also they knew it was 2 people staying, but did not leave 2 big towels, or 2 hot chocolate sachets or 2 packets of buscuits. Although we didn't need much it was a lot of money for what we got.
Overall: OK (107342984)
3.6 / 5
Caroline [Bury St Edmunds, GB]
on 09/05/2009
(Solo business traveller)
My only problem was when I arrived after a long work day and long journey, I was told there was no booking for me. I said I had made it myself, only to be told I was booked for the following day. Fortunately I had my paper confirmation confirming I was correct. The receptionist then just walked away to another room, behind the desk, only to return several minutes later and proceed with my booking. At no time was I told "sorry", or "dont worry madam we can sort it out" or similar.
(107449011)
3.4 / 5
Anonymous
on 05/05/2009
(Mature couple)
Very clean hotel
The smallest room I have ever stayed in
Overall: Would stay again (107542883)
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