| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
4.0 / 5
Michael [Abingdon, GB]
on 07/12/2009
(Solo leisure traveller)
(108369374)
4.1 / 5
Dave [Aberdeen, GB]
on 07/12/2009
(Solo business traveller)
(108559420)
2.9 / 5
Anonymous
on 17/11/2009
(Solo leisure traveller)
room clean, staff friendly
being in a wheelchair and arriving to find the life out of order was great, they didn't offer us a ground floor room instead, they just carried the chair up, which meant that if i wanted to go out in the evening i would have to cart it up and down with me. Also the website says close to all the attractions, its not. Unless you consider getting to the train station (which is nice and creepy) then getting on the train, going all the way to victoria then on to where you want to go.
Overall: Bad (108310784)
4.0 / 5
Anonymous
on 16/11/2009
(Same sex couple)
Peaceful, cosy room with good room service and facilities
No breakfast on site, tie-up with a local shop Savoy Cafe, I came on Sunday Web booking confirmation informed me the check in time is 1200 hrs onwards but on Sunday the reception does not open until 1500 hrs and we had to wait. Even local European ppl tripped on this thing. We were lucky to have a guest opening the door and we were able to enter like tresspassers on a place where we could be informed of the reception timings on Sunday or had some arrangements. A no. of 8 ppl faced this problem. One had a delayed flight from Italy wonder how they must have felt!!! I was to give an exam next day( for which this information was crucial given my address and my journey time) and wasted 3 hrs which could have been used to settle in and freshen up!!
Overall: The room was ok for a budget accomodation despite the check-in delay , but no breakfast and no meals...The bed was slightly spongy for full-bodied and tall people. The duvet though clean would be inadequate if the heating would not work. Thanks for that though....The shower cubicle was good and clean and the bathroom was small. Not recommended for tall people needing a comfy bed and families. Good for Backpackers, and students though. (108150498)
3.1 / 5
Anonymous
on 31/10/2009
(Solo business traveller)
Good value for money and free parking
Room and shower room could do with redecorating.
Overall: Good value basic accommodation (108385986)
4.3 / 5
Anonymous
on 28/10/2009
(Group of work colleagues)
clean, great shower, water pressure&temperature excellent. matresses very good,
room very basic, pillows flat. a full length mirror in the closet would have been helpful. very high mirror in bathroom only. Also, they wanted payment up front for the whole stay. I'm use to paying at the end.
Overall: satisfactory (108952761)
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