| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.3 / 5 |
4.1 / 5
Anonymous
on 23/10/2009
(Solo business traveller)
Shower heat control did not work - Boiling hot only setting - got a bit pink!
Overall: Great experience, good food, slightly spooked by ghosts (108987116)
4.7 / 5
Anonymous
on 16/09/2009
(Mature couple)
Excellent friendly staff, good easy to find location, rooms clean, breakfast good.
Limited facilities, no gym pool etc
Overall: Good, would stay here again if in the area (108351919)
4.1 / 5
chris [fakenham, GB]
on 22/08/2009
(Young couple)
(108463017)
5.0 / 5
Anonymous
on 16/08/2009
(Solo business traveller)
Friendly staff, fantastic food, great location
The rooms in the castle were a little too spooky for me travelling alone. Also some of the furniture was shabby beyond just antique, for example almost the whole side of a large mirror was missing in my bed room.
Overall: Was great would love to visit again with company! (108757972)
3.9 / 5
Anonymous
on 26/07/2009
(Mature couple)
Interesting to see some staff dressed in period costume.
Some of the fittings were tatty and not repaired, table edgings missing, finishing trims on curtain swags, shaving socket in bathroom not screwed into wall - could be dangerous. The prices charged for the rooms should be more than adequate to ensure the hotel is kept up to a high standard.
(107598574)
4.4 / 5
Anonymous
on 07/07/2009
(Mature couple)
Lovely castle and grounds
Room very dark and inadequate lighting.
Overall: Excellent value, lovely setting, rooms well-equipped. (107703558)
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