| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.1 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
(107399815)
Staff friendly
Rooms were very tired and in need of redecoration. Shower/Toilet was very shabby, and shower head did'nt work well, also the T.V. reception was bad.
Overall: Could have been better. (107782085)
Fantastic location and great restaurant
Tiny single room, very basic!
(108484410)
Good friendly staff, kids placemat etc at breakfast
TV reception rubbish, no didital boxes as described on website
Overall: Wonderful setting, need to sort TV reception. (107886697)
Very near Stansted Airport.
*Shower toilet very, very small.No room to turn around:impossible to dry ones- self in the bathroom.
*Breakfast should have been included.Not value for money.
*Hair found on bedpost.
*Remote control found under the bed.
*Floor boards creaking,could hear other guests walking in the corridor. *Slamming doors.
*Restaurant service poor.
Overall: Not very happy but it was only for one night. (108317499)
(108959532)
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