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2 star

Cranbrook Hotel, Ilford, Redbridge

22-24 Coventry Road, Ilford, Redbridge, IG1 4QR
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.2 / 5 3.2 / 5
Working order of facilities / equipment 2.2 / 5 2.2 / 5
Overall value for money 2.5 / 5 2.5 / 5
Performance of staff 2.9 / 5 2.9 / 5
Your room 2.3 / 5 2.3 / 5
Overall experience 2.4 / 5 2.4 / 5
Order and cleanliness of the hotel 2.5 / 5 2.5 / 5
Guest Rating 2.6 / 5 2.6 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 Igor [Benoni, ZA] on 26/10/2009 (Solo business traveller)

 (108829963)

4.0 / 5 4.0 / 5 Anonymous on 05/06/2009 (Solo leisure traveller)

Room was big, bright and clean.

Overall: It was enjoyable.  (107534936)

4.0 / 5 4.0 / 5 Amanda [Barnard Castle, GB] on 17/11/2008 (Solo leisure traveller)

I enjoyed my stay with you

Just tell you are going to take a deposit out of a credit card return if all ok.

Overall: Good value for the price & start to the day  (107424502)

3.1 / 5 3.1 / 5 Christopher [Margate, GB] on 04/11/2008 (Solo business traveller)

 (107871671)

1.9 / 5 1.9 / 5 Peter [Guildford, GB] on 01/09/2008 (Solo business traveller)

Was cheap

Hotel had sign outside advertising restaurant - and inside there were signs directing you to it - but it didn't exist - not even a bar. Breakfast was disgusting - mushrooms clearly came from a tin as they were very salty. Staff were very unfriendly as if you were doing them a favour. No external phone line, you had to put the kettle on the floor to use it, toilet took 15 minutes to refill - I could go on, but I'll stop here1

Overall: worst hotel I've ever been in. I'm sure the AA, RAC etc. haven't been there for a while!  (107255525)

2.6 / 5 2.6 / 5 Anonymous on 31/07/2008 (Family with older children)

Friendly and really helpful staff, clean sheets. Plenty of tea and coffee supplies.

Shabby facilities, lights hanging off the wall in bedroom when we arrived. Workman arrived to replace bulbs and we mentioned the lights. These were fixed while we were there and had to leave the room shortly after arrival for them to do it. Bedrooms smelt of smoking. Tiles/grouting in bathroom were dirty. Noisy area at night, a lot of traffic using the street.

Overall: Definitely would not stay here again.  (108061350)

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