| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.0 / 5 |
Beautifully appointed hotel. Lovely decor and service excellent.
Not able to have a bath as the bath plug did not work. In the hotel bar the spirits were greatly overpriced, particularly brandy.
Overall: Beautiful hotel with fixtures and fittings of the highest standard. Well signposted and in a lovely location. (99257892)
Location, position, ambience, service
(99994320)
very roomy and clean and lovely Bathroom
nothing to dislike
Overall: we enjoyed everything very much. Also used the pool , etc and that was very nice. We had 2 Steaks for Dinner and 1 was almost cold to too well done. But did not like to send it back. Otherwise everything was fine and no complaints. We would definitly stay with you again!!!! (99925553)
(3304991122)
Clean and functional
Not particularly historical building, could have been built last week
Overall: It was a very disappointing reception when we arrived to be told that the dinner was fully booked. This is not acceptable and we will not stay there again. The fact that the hotal books out the restaurant (which is too small) to locals and non residents at the cost of residents should be stated on the web site. (3304935490)
The rooms were clean and comfortable. The decoration was in good order throughout the hotel.
overinflated prices - the spa was an absolute rip off
Overall: The hotel was clean and comfortable but the prices were over-inflated we felt the hotel was pretending to be something that it simply was not, the addition of classical music over breakfast did little to convince us we were staying in anything but a basic 3 star. The breakfast was adequate, I have had better choice in a Campanile. There was no laundry facility or the prospect of a cup of tea or coffee, unless paid for in the bar. The spa was a rip off to put it plainly - you had to pay for a full day (not 24hrs) if we had felt like a dip in the morning as well as the evening it would have cost another day's fee. sauna and hammas were all extra extra extra. The receptionist was uncompromising and condescending (3304682315)
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