| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
Staff were helpful. Breakfast was good. Bed was comfortable and clean.
Remote on the Feeview box didn't work. The room was very small and in a block remote from the main hotel building. Anyone could access the corridor to our room as there was no key to the outside door and the hotel is on a main road, although not near a town.
Overall: Our stay was marred by a large group of mainly men who were extremely drunk and kept banging aggresively on our bedroom door in the night. We reported this to the manager the next morning and he was very apologetic and discounted our room rate. (107188468)
Partial refund of money for the bad experience
The Coach House did not receive our booking (they say)? Probably would not book through Active Hotels again unless we receive a good explanation.
Dissatisfied with the room e.g. cleanliness, state of the furnishing in the en-suite area, TV remote not working etc. Overall a bad experience.
Overall: Bad - never stay there again. Expensive for what you get (108111055)
(108952635)
Location for purpose
Room small, double bed below average size and sloping. Restuarant prices expensive and quality only adequate.
Overall: Adequate, but would not repeat. (107947876)
The hotel was only a few minutes drive from our relatives, as there are not may hotels in the area, this was an excellent location.
If I stayed again, I would request a room on the ground floor, we had an upstairs room with only a skylight for a window.
Overall: Very pleasant, clean and comfortable. (107515573)
Excellent staff and very good food
Shower not powerful enough
Could hear nearby road noise, but not too bad
Overall: Very good and will recommend to other colleagues and friends who need to stay near to Duxford or Cambridge (108693759)
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