| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff |  4.8 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.6 / 5 |
5.0 / 5
Carl [Stoke on trent, GB]
on 05/08/2009
(Mature couple)
The owners and staff of the hotel made a special occasion even more memorable. they were helpful with surprises that were planned for my wife's 40th Birthday and with last minute changes of plan.
Overall: Excellant. Would definitely recommend and re-visit. (107794216)
5.0 / 5
Anonymous
on 05/02/2009
(Mature couple)
Made to feel very welcome good food , clean , excellent service.
Overall: Would reccomend to any one an excellent stay we will go back (107649727)
5.0 / 5
Andrea [Atlanta, GA, US]
on 05/08/2008
(Solo leisure traveller)
Everything - service, cleanliness, atmosphere, views of Bath, food, cocktails - was perfect.
Overall: The owner welcomed me in from the moment I arrived. In my beautiful room was even a letter addressed to me welcoming me into the house. The view of Bath was spectacular! Sue arranged an absolutely perfect weekend for me as well - everything from dinner reservations to taxis to things to do. I really felt like I had been very well taken care of and the room (especially the bed) was so comfortable and very clean as well. I would highly recommend this hotel. (107285970)
3.7 / 5
Gerald [Lymington, GB]
on 28/07/2008
(Mature couple)
friendly staff and owner who was helpful.Excellent breakfast choice well presented.Delightful surroundings.Well situated .Overall very enjoyable stay!
Bath towels small,traffic noise at front of hotel,Wall mirror set too high for dressing table.
(108059582)
4.7 / 5
Malcolm [Milton Keynes, GB]
on 05/12/2007
(Mature couple)
The bedroom was decorated very tastefully with a lovely half tester bed and very comfy at that.
The small hand basin in the bathroom was a little on the small size and too low, i'm 6ft and found it difficult to have a wash & shave in, also the shower would not stay in one place it tended to wonder which made it difficult to enjoy a shower.
Overall: The welcombe you receive from Sue & Toni was excellent with nothing too much trouble, the breakfasts were very good, well cooked and presented perfectly. They are at present undergoing some building work but, that didn't interfere with our stay. We are planning to go back to Bath next summer and would not hesitate to rebook this hotel. (97281319)
4.9 / 5
Dolores [Killorglin, IE]
on 01/10/2007
(Same sex couple)
The professional service, friendliness of staff,the location and surroundings were exceptional
The temperature in the shower was difficult to regulate
Overall: Great place to stay- breakfast was superb - Sue and her staff especially Toni were so helpful (97818569)
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