| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
Very friendly staff, made to feel very welcome.
Overall: A pleasurable experience, would stop again and recommend. (108327864)
very friendly and knowledgeable staff
Overall: adequate for our needs (108395686)
Nice breakfast, helpful staff with regard to directions to specific wedding venue.
Very lumpy mattresses; one bedside lamp did not work; kettle only got to boiling point if you held your finger on the button and an intermittent flickering red light (some sort of immersion/power indicator?) was a bit annoying during the night.
Overall: Was adequate enough for one night. (107463720)
Breakfast very good. Staff very friendly & welcoming
Room not clean, room not cleaned daily in fact not cleaned during our entire stay, hallway & stair carpets not clean, no obscure glass in bathroom, no bath, cracked & chipped tiles in bathroom, bed very small & uncomfortable, furniture in room falling apart, lights in communal lounge not working, Wi-Fi unreliable & not publicised very well, no welcome pack, no fire emergency instructions, car park too small.
Overall: Poor (107494840)
Excellent location, extremely clean, Best of food. All original traditional British style furniture. The proprietor went out of her way to assist me and radiated a warm that you rarely see these days. Great place to stay for family friends or business. Definitely go again and stay longer next time. Theresa
Overall: Highly recommended (107349708)
(97167276)
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