| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.7 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff |  3.3 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.9 / 5 |
| Order and cleanliness of the hotel |  3.0 / 5 |
| Guest Rating | 3.1 / 5 |
4.3 / 5
ROBERT [COLCHESTER, GB]
on 23/11/2009
(Solo business traveller)
great value and service
stair carpet to basement needs replacing. it is dangerous.otherwise very good
Overall: excellent value. thank you (108237026)
1.3 / 5
Anonymous
on 23/11/2009
(Solo business traveller)
Dirty room, fingerprints all over walls. Broken toilet that flooded the room, carpet was soaked no alternative room offered. Noisy. Inadequate glazing on the windows. Bed pushed into a corner measuring 6 ft, I am 6 ft 3in, therefore very cramped. Poor breakfast.
Overall: Dissapointing. (108863062)
2.7 / 5
Anonymous
on 17/11/2009
(Young couple)
(108159582)
3.6 / 5
Anonymous
on 17/11/2009
(Group of adult friends)
All the things were very good and we want to thank you
for all your serv.
The staff in the rec were a bit lost when i came to check
in when i told them my mother was there all ready thay had no
idea so i had to call her and ask HER what room nr we had.
but that was the only thing and every one can have a off day.
Over all VERY GOOD
// Thank you we had a great stay
(108645157)
3.1 / 5
Anonymous
on 21/09/2009
(Group of adult friends)
(107983824)
2.7 / 5
Anonymous
on 18/09/2009
(Solo business traveller)
(108378879)
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