| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
3.7 / 5
tracey [Lancaster, GB]
on 30/10/2009
(Solo business traveller)
Receptionist - polite / had to ask for a change of room as room smelt of smoke - no problems, moved quickly.
Time for check in - process seems slow for filling in forms for receptionist - had 3 people in front of me and it seemed to take about 10 minutes
Overall: clean, comfortable hotel, quiet (108381326)
4.0 / 5
Anonymous
on 29/09/2009
(Mature couple)
Overall: Very pleasant, helpful staff, generally clean and well maintained, would use this hotel again (108311708)
4.0 / 5
Anonymous
on 09/09/2009
(Young couple)
The only fault we had was with the breakfast the tables in the restaurant weren't cleared away on a regular basis, causing people to sit and wait for a table.
(108484917)
2.6 / 5
Angela [Bratton, GB]
on 08/07/2009
(Group of work colleagues)
Excellent room - clean and comfortable
Bad Customer Service
Overall: Would not return (107466069)
4.4 / 5
Anonymous
on 07/07/2009
(Young couple)
The hotel staff are helpfull and will help you with anything you need.Very clean and fresh through out the hotel.
Breakfest was very poor did not enjoy so only had breakfest on the first mornong then (this did not spoil the holiday as the rest of the hotel we could not complain about).
Overall: would stay at the hotel again but when not go for b&b just room only (107969918)
4.4 / 5
Simon [Ivybridge, GB]
on 28/06/2009
(Solo business traveller)
rooms great, reception great, tv good, bathroom good. service in bar good, service in restaurant is okay but mainly from people who can't speak english
food in bar and restaurant is VERY over priced
Overall: would stay again if it was a bit cheaper (107606156)
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