| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
clare [chester, GB]
on 28/10/2009
(Young couple)
Overall: Had a great time food was great and location was ideal the guest house was cosy and warm and katie and stephen were very welcoming and helpful (107539198)
5.0 / 5
Robert [Sunderland, GB]
on 21/08/2009
(Mature couple)
LEISURE FACILITIES, SUPERB STAFF
A LITTLE TOO EXPENSIVE OTHER THAN SPECIAL OCCASIONS
Overall: EXCELLENT HOTEL, EXCELLENT STAFF, FRIENDLY, POLITE AND HELPFUL, LOVED IT. WE ATTENDED A NEARBY WEDDING AND STAYED AN EXTRA NIGHT. WE HAD A SHORT COMFORT BREAK AWAY FROM THE KIDS BUT EVEN THOUGH IT WAS BRILLIANT WE REALLY CANNOT AFFORD THE FULL NORMAL PRICES TO STAY AGAIN, SHAME AS WE HIGHLY RECCOMEND IT TO ALL OUR FRIENDS. (107317878)
4.4 / 5
Paul [Glasgow, GB]
on 16/04/2009
(Mature couple)
Overall: Very happy with the level of service and care. Staff went out of their way to help. Very happy with the quality of the room, and planning to stay again. (107632284)
4.7 / 5
Anonymous
on 03/12/2008
(Family with older children)
Hotel recently refurnished to a very high standard.
This didn't affect us, but this hotel would not be suitable for a disabled person as there are steps between areas of the hotel.
Overall: Very friendly hotel, which caters well for all ages. (107993859)
5.0 / 5
Stanley [York, GB]
on 18/10/2008
(Mature couple)
(107691803)
4.4 / 5
william [runcorn, GB]
on 30/09/2008
(Young couple)
rooms clean & tidy. staff very helpful. pleasant atmostphere
disappointed at the food in the restaurant. Had no view out of bedroom window, except the adjacent roof of another building. suprised at how remote hotel was.
Overall: ok (107587968)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.