| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.3 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
4.0 / 5
Anonymous
on 13/12/2009
(Same sex couple)
(108344383)
2.4 / 5
Anonymous
on 13/12/2009
(Other)
(108874483)
5.0 / 5
Anonymous
on 11/12/2009
(Group of work colleagues)
Beautifully restored art deco hotel.
Overall: Very pleased indeed. Excellent hotel and facilities (108524574)
4.4 / 5
Gerald [Glastonbury, GB]
on 11/12/2009
(Mature couple)
Decor of the hotel is lovely 9/10 and the bedroom was nice (sea view etc)8/10 but would have preferred the views on one of the upper floors ( as per previous stay) as we were on 1st floor. Had a nice meal in restaurant (service very good)and two for one which was very nice as well. Breakfast also very good.
Easy access to town helps.
Most hotels do not close the bar at 11pm!!! Having got back from a show it would have been nice to relax with a drink or have a sandwich or the like?
Lift is too small but that's being picky!!!
Overall: Best hotel in Bournemouth - wouldn't stay anywhere else. (108674775)
3.6 / 5
Beryl [Tadworth, GB]
on 10/12/2009
(Mature couple)
Reception staff were very polite and patient. Room was clean. Dining staff were polite and friendly. An attractive art deco hotel. We had a superior room overlooking the sea.
Restaurant was closed. We were hoping to invite local friends to dinner in the restaurant but the closure meant that we had to cancel.There was no dining apart from the brasserie. The food in the brasserie was of mediocre standard - overcooked, and overpriced for the poor quality. The hotel bed was very hard and uncomfortable. Room was overpriced for the experience.
Overall: Not a good experience overall. We could see that the hotel had many attractions but they were not evident while we were there. (108600360)
4.1 / 5
Anonymous
on 07/12/2009
(Mature couple)
(108251538)
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