| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
4.0 / 5
Jacquie [Heywood, GB]
on 28/09/2009
(Group of work colleagues)
great location, nice room, good staff.
Overall: Stayed for 1 night with a friend as we were going to a Medieval night at the Castle, checked in at 1pm, shown to our rooms, which were great, could not fault. Breakfast superb. (107953585)
3.6 / 5
Teri [Bromyard, GB]
on 10/06/2009
(Mature couple)
Food very good and staff very friendly and helpful. Good location and generious size room.
Bathroom poor. Musty smell that pervaded the room. Shower over bath was difficult to use and very difficult to adjust temperature.
Overall: Despite the bathroom we had a very enjoyable stay. (107906233)
3.9 / 5
Keith [HOVE, GB]
on 28/04/2009
(Mature couple)
Excellant food & very helpful staff
No heating in bathroom. Shower was barely adequate. Shower holder was hanging off the wall. Radiator in bedroom was hanging off the wall. Bedside light nearest door only worked sometimes. Television was past its best.
Overall: A very pleasant hotel. (107343406)
2.4 / 5
Malcolm [Manchester, GB]
on 15/04/2009
(Mature couple)
Food was very good Fusions Bistro and also the breakfast although fairly standard was perfectly cooked.
Lovely location with real traditional ale on tap.
Toilet seat broken .TV remote non functional. Choice of programmes = 3
plenty of cheaper accomodation in the area £125 D B & B
Overall: Would stay in the area and eat in the restaurant (107544545)
4.0 / 5
David [Guisborough, GB]
on 04/04/2009
(Mature couple)
The full English breakfast was excellent value.
The room local to the late night entry door could result in a disturbed sleep, but this would be down to noisy guests arriving rather than the hotel.
Overall: Really enjoyed our stay and would certainly recommend this hotel/restaurant to others. (107534288)
4.9 / 5
Anonymous
on 23/03/2009
(Mature couple)
Excellent accommodation, food, staff and lovely town
Overall: Excellent pity we weren't there longer (107722157)
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