| Check-in process |  4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.8 / 5 |
| Overall value for money |  4.5 / 5 |
| Performance of staff | 4.9 / 5 |
| Your room | 4.8 / 5 |
| Overall experience | 4.9 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.8 / 5 |
5.0 / 5
Tony [Southampton, GB]
on 04/01/2009
(Mature couple)
(107891937)
4.9 / 5
Anonymous
on 31/10/2008
(Mature couple)
(107314767)
5.0 / 5
Helen [Heysham, GB]
on 18/07/2008
(Mature couple)
Excellant hospitality, Lovely room, Good location,
Overall: Excellant would recommend (108021025)
4.9 / 5
Anonymous
on 24/06/2008
(Other)
Small and friendly Bed and Breakfast - nice and quiet
Overall: Happy with everything (97704137)
4.9 / 5
Anonymous
on 13/05/2008
(Mature couple)
(97838796)
3.4 / 5
Elaine [Cambridge, GB]
on 04/05/2008
(Mature couple)
The built on conservatory to the room was very pleasant and gave the promise of something special. Lots of tea/coffee/milk/fresh fruit, little fridge was great. There was LOTS of potential but then the promise of luxury and comfort never came through to delivery. Hostess was very helpful with local info etc
It was all a bit tired, the bed had a water proof matress cover which was awful. Please get rid of it now- may be needed in a youth hostel but not in this type of B&B. Breakfast had to be pre-ordered and lost the flow of table service and interaction with the hostess as it all came at once in the conservatory. Bedding was hard, old and dated - not soft and luxurious at all. Shower room/toilet was tiny and could have been cleaner, towels smelled of soap powder rather than fresh.
Overall: Nothing wrong with the stay but a few small things that were not just right left a feeling of disappointment and all added up to a less than special stay and it could have been so easily - the accomodation needs a spruce up - replace the bedding- get rid of that water proof cover, add some fresh colours and plump pillows and it has lots going for it - location, conservatory - great, and hostess was very helpful and cheery - rethink your unique selling point. (97403215)
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