Innseagan House Hotel, Fort William
Achintore Rd, Fort William, PH33 6RWGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
How to book this hotel or view prices
Guest Reviews
3.3 / 5
Alexander [Carnoustie, GB]
on 06/11/2008
(Mature couple)
Plenty of hot water
Breakfast not included and restaurant not open in evenings.
(107485610)
3.0 / 5
Anonymous
on 31/10/2008
(Group of work colleagues)
Room was very cold and damp. Bathroom fittings loose.
(107316963)
1.4 / 5
Cameron [Boyndie, GB]
on 14/10/2008
(Young couple)
Hole in bathromm floor. Stains on bedroom carpet. Very poor shower. Thermostatic control of heating not good. Reported hole in bathroom floor and inadaequate shower to reception. They were not interested in the floor but did offer us another room. The other room was in worse condition, No compensation was offered. I purchased a gin and tonic when returning to the hotel in the evening and was not even offered it complementary.
Overall: Will never be back and will make a point of telling friends not to stay there. (107686988)
4.4 / 5
Derek [Motherwell, GB]
on 23/09/2008
(Group of work colleagues)
Good clean good value hotel , staff very good and helpful
too far from town centre , 5 minutes by car , 25 minutes by foot , hotel arranged taxi,s or our party though.
Took the money from thecredit card at time of booking not a problem if made clear at the time.
Overall: A good value hotel with pleasent staff (107186501)
4.0 / 5
Anonymous
on 23/09/2008
(Group of work colleagues)
Good, clean rooms. No noise. Free Wifi was a real bonus as 3G was not working.
Excellent view in the morning for breakfast.
The building was labeled as a hotel but did not actually serve food. It was just a B&B. The breakfast staff did not manage the arrival of multiple guests to breakfast very well. One of our party had to ask three times for the cooked breakfast.
Overall: Did exactly what we needed, but would have been much better if we could arrange a dinner from the hotel. (107292141)
3.9 / 5
Judith [Bristol, GB]
on 22/09/2008
(Mature couple)
Staff dealt with an error with our booking in a quick and helpful way solving the problem.
Good value for money.
An error was made with our booking - I requested a twin bedroom but was actually given a double.
Overall: Comfortable stay, good customer service which went a good way to making up for booking error. (107262493)
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