| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.6 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
Anonymous
on 01/11/2009
(Family with older children)
Excellent leisure facilities, breakfast very good
Laying new carpets in communal reception area. Banging could be heard throughout the hotel, no problem except they were doing it through the night!!! and kept us awake
Overall: Would stay again (108786907)
2.3 / 5
Pamela [Carlisle, GB]
on 24/08/2009
(Group of work colleagues)
The food was excellent adn the staff were very efficient,friendly and attentive.
Whilst I appreciate the hotel is an old building,the toilet and shower equipment was close to unusable due to its condition.The room was a tad grubby and the window outside my room door (Room 340)could not be closed and made under the door draughty and the door rattled all night.The bathroom window also could not be closed and the bathroom door open and shut all night.The restauarant chairs at breakfast still had the crumbs from last night's dinner guests on them on two succesive mornings.
Overall: The the price of the room I thought it was poor value for this level of maintenance. (107375785)
3.7 / 5
Anonymous
on 20/08/2009
(Mature couple)
Liesure fasilaties excellent food excellent,
Over priced Wine
Overall: Had beter (108841062)
3.7 / 5
Anonymous
on 19/05/2009
(Same sex couple)
Overall: generally enjoyable but no heating in room or bathroom. This didn't bother me until following morning when it had got cold overnight. (107353402)
3.3 / 5
Gerald [Kenilworth, GB]
on 06/03/2009
(Mature couple)
(107848892)
4.3 / 5
Anonymous
on 02/03/2009
(Mature couple)
Friendly and efficient staff
Noned worth noting
Overall: More than lived up to expectations (107544785)
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